Global IT Distribution Company looking for Sales Support Officer

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南区大型IT经销商招聘Sales Support Officer职位， 每周办公室+居家办公，负责客户订单处理， 日常报表递交及更新。 需有效NZ工作签证，流畅英文表达及办公软件经验； 有意者请在SEEK上申请职位（链接如下），谢谢 Founded in 1980, Synnex employs over 11,000 associates worldwide and operates in Taiwan, New Zealand, USA, Canada, China, Japan, Mexico, Philippines, United Kingdom and more. Synnex is one of the market leaders in New Zealand for IT distributed products such as components, systems, notebooks, peripherals and consumables. We partner with industry leading brands such as Google, Lenovo, Microsoft, Amazon, Asus, Acer, WD, NETGEAR, Arlo and more.Due to the company's continued growth, we are seeking talented individuals to join our National Retail Team working as a Retail Account Administrator, located in Wiri, Auckland. This is a great opportunity for someone with office administration skills and/or a keen interest in ICT hardware distributionSynnex is currently a hybrid working environment. You will have a balance of working in office and working from home. Key responsibilities includerocessing customer orders efficiency and accuratelyManaging data entry, generating reports, and tracking ordersUpdating customers with back order product arrival informationHandling customer inquiries related to pricing, availability, and shippingTaking customer phone calls regarding SLA and handling them in a professional mannerConducting general administration duties and providing administrative support for sales representative team.Communicating with all involved departments (internal & external) to urgently & effectively execute all delegated tasks, including investigation, escalation, and resolution.Placing ICT product orders for customers, arranging delivery of ICT products by liaising with warehouse and logistics departments and the provision of serviceUpdating customers with back order product arrival informationTaking customer phone calls and handling them in a professional manner To be successful in this role you must:A good communicator both internally and externallyBe process orientedHave great time management skillsHave experience in office productivity tools including emails, excel, and experience with ERP systemBe able to build long standing relationships with your assigned accountsApplicants for this position must have NZ residency or a valid NZ work visa, and are currently living in New Zealand Synnex prides itself on our customer service and relationships. Synnex provides an environment for our employees to grow and develop their skills. This is a fantastic opportunity to work with a market leader in a secure, supportive team and dynamic environment.If you possess a high level of energy and enthusiasm, we want to speak to you! don't hesitate to send us your resume and cover letter today!

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